DStv self service is a very convenient and reliable customer care service from Multichoice Africa Limited. DStv Nigeria is under Multichoice Africa Limited, a South Africa-based satellite cable TV company. Therefore, a large population in Nigeria enjoys this Digital Satellite Television.
DStv self service enables you to make subscription payments using Global pay, PayU, e Tranzact, Eazy Money, Page e-Pay, Quick teller, any bank in Nigeria, and more options. Customers rarely experience missing channels. If this happens to you, use the DStv self service to reset the decoders and access all channels in your package without interruptions.
Learn how to manage your subscriptions, reset your channels, and do more tasks using the DStv Nigeria self service. This online service will help you solve many DStv issues from the comfort of your home.
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Channels in your DStv package are likely to miss after your subscription expires and if you do not plug the smart card into the decoder while making payments. Therefore, you should follow all instructions about renewing your DStv subscription to avoid missing channels.
If you realize some DStv channels are missing after making your payment, reset your decoder via:
Before resetting, make sure you have renewed your DStv subscription (made payments), connect your decoder to the power source and connect the smartcard to the decoder.
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Resetting your DStv using an SMS is quick. Follow these steps:
The process works on all networks, just like the above process:
DStv fixes the missing channels error immediately after you complete the following process:
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The DStv self service portal is also easy to use. Here are steps to follow:
If these options do not work, call, email, visit one of DStv's customer care centres, or check their website for more details. The DStv Nigeria customer care agents provide instant solutions to customers' complaints. Here are their contacts:
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Below are their Lagos and Abuja office locations for those who may want to visit them:
Your DStv is not showing after payment because you did not pug the decoder was off, or you did not plug the smart card into the decoder when making the payment.
DStv self service has given clients the privilege of handling issues concerning their decoders from the comfort of their homes. As a result, more people enjoy watching DStv channels and using their customer care services 24/7.
READ ALSO: GOtv Nigeria: packages, channels list, and prices in 2022
Legit.ng also posted GOtv Nigeria's packages, channels list, and prices in 2022. Most people who use GOtv admit that it is as quality as DStv.
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GOtv provides viewers with more than enough channels at a lower subscription fee than DStv. Additionally, GOtv channels are as clear as DStv channels.
Source: Legit.ng
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